Practical Skills Effective Leaders + Managers
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Resources

What every leader should know,

Paper by Dr. Thomas Gordon originator of LET.
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Active Listening

Excerpt from an article by Dr. Carl Rogers and Richard E Farson
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Overcoming resistance to change:

Top ten reasons for change resistance
link to article


The Leadership Challenge

Kouzes and Posner paper
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CIPD Report on Human Capital Reporting

download pdf

Books and papers relating to leader effectiveness:


Emotional Intelligence, Daniel Goleman
Assertiveness and Diversity, Anni Townsend
Lean Thinking: Banish Waste and Create Wealth in your Organisation,
James Womack and Daniel Jones